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Urgent! Patient Service Associate (2 shift) Job Opening In Singapore, Singapore – Now Hiring Khoo Teck Puat Hospital (KTPH)

Patient Service Associate (2 shift)



Job description

Job Description

Major Duties and Responsibilities (A) Specific
  • To receive patients and visitors who present themselves at the counter.
  • To attend to enquiries from both internal and external customers
  • To perform admissions and provide financial counseling to patients and family members.
  • To ensure that services rendered are entered promptly for charging purposes.
  • To receive calls for bed booking and do bed reservations for patients.
  • To collect payment for services rendered and accountable for payment collected.
  • To schedule appointments for discharged patients who require follow-up at the clinics
  • To assist in the receiving, filing and dispatch of case notes.
  • To monitor the status of each patient’s bill in the respective wards.
  • To maintain the cleanliness and tidiness of the wards’ counters.
  • To assist in collecting data for statistics purposes.
  • (B) General
    To participate in Process Improvement Projects and streamline processes.
    To work in co-operation with other service providers and departments in the discharge of their duties.
    To adhere to the hospital’s and department’s standards in the discharge of their duties.
    To participate in corporate events whenever necessary
    To undertake other duties when assigned

    Requirements:
  •  Minimum GCE ‘O’ Level or Diploma with experience
  • Abe to perform 2 shifts (including Weekend & Public Holidays)
  •  Good communication and interpersonal skills
  •  Working knowledge of computer
  •  Relevant working experience will be advantageous
  •  Year of relevant experience will be considered for Senior Patient Service Associate
  • Job Family

    Ancillary

    Working Location

    Yishun (North)

    Working Hours

    2-Rotating Shift

    Job Level

    Non-Executive

    Education Level

    NITEC / Higher NITEC, A-Levels, Diploma

    Patient Service Associate (2 shift) | NHG


    Required Skill Profession

    Health Technologists And Technicians



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      Unlock Your Patient Service Potential: Insight & Career Growth Guide


    • Real-time Patient Service Jobs Trends in Singapore, Singapore (Graphical Representation)

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      • 7. Obeying Singapore laws and regulations
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      Khoo Teck Puat Hospital (KTPH) interview tips for Patient Service Associate (2 shift)

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