• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* Job Opening In Singapore, Singapore – Now Hiring National University Health System

Patient Service Associate, NUHS Diagnostics (Contract/Permanent)*

    Singapore Jobs Expertini Expertini Singapore Jobs Other General Patient Service Associate, Nuhs Diagnostics (Contract/permanent)*

Job description

Overview
Join to apply for the
Patient Service Associate, NUHS Diagnostics (Contract/Permanent)*
role at
National University Health System
Patient Service Associates (PSA) provide frontline counter services to patients.

The PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.


Responsibilities
Reception of all appointment and walk-in patients at the Diagnostics counters.


Verify two patient identifiers (NRIC & Name) for all patients during registration electronically (i.e., EPIC, LIS, RIS, POS, BSS) and verify tests ordered by doctors.


Accurate appointment scheduling/booking and registration for eligible mammogram patients via the Breast Screen Singapore (BSS) portal.


Register mammogram patients accurately via the BSS portal, including updating patient particulars such as mailing address and contact number.


Communicate relevant instructions to patients prior to procedures/tests; chaperone patients to changing or counselling rooms where applicable.


Handle enquiries and provide prompt and courteous service to internal and external customers.


Responsible for payment collection when assigned to cashier duties and ensure end-of-day cash settlement and transaction records tally.


Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS.


Apply promotions and discount vouchers accurately and validate their utilization via EASIPOS.


Support administrative functions to the centre in-charge, including dispatching lab and x-ray reports, and proper record/documentation of courier services.


Perform duties as assigned by reporting officer.


Meet customer service and quality KPI as determined by the department.


Follow up and support the reporting officer in handling patient relation issues.


Adhere to policy and standard operating procedures.


Accurate and meticulous in performing cashier duties when assigned.


Qualifications
GCE A/O/N levels or Higher / NITEC qualification.


Service-oriented and patient-focused.


Proactive and resilient with the ability to work independently and in a team.


Ability to multi-task and work in a fast-paced environment.


Good writing, interpersonal and communication skills.


Aspire for service excellence and process improvements.


Additional Information
Working Hours: 42 hours/week (5.5 days work-week).


Working Location: NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore).


Seniority level
Entry level
Employment type
Contract
Job function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

Related Jobs

National University Health System hiring Patient Service Associate, NUHS Diagnostics (Contract/Permanent)(3547) Job in Central Singapore Community Development Council, SG.01, Singapore
National University Health System
Central Singapore Community Development Council, SG.01, Singapore
National University Health System hiring Senior / Radiographer, NUHS Diagnostics* Job in Singapore
National University Health System
Singapore
National University Polyclinics hiring Senior / Radiographer, NUHS Diagnostics* Job in Singapore
National University Polyclinics
Singapore
National University Polyclinics hiring Senior / Radiographer, NUHS Diagnostics* Job in Singapore
National University Polyclinics
Singapore
National University Health System hiring Senior / Radiographer, NUHS Diagnostics(2507) Job in Central Singapore Community Development Council, SG.01, Singapore
National University Health System
Central Singapore Community Development Council, SG.01, Singapore
RECRUITPEDIA PTE. LTD. hiring Patient Service Associate (Renewable Contract) Job in Singapore
RECRUITPEDIA PTE. LTD.
Singapore
National University Health System hiring Senior Clinical Support Assistant (1-year contract), NUHS Diagnostics Job in Singapore
National University Health System
Singapore
National University Health System hiring Senior Clinical Support Assistant (1-year contract), NUHS Diagnostics Job in Singapore
National University Health System
Singapore
EnviroDynamics Solutions Pte hiring Patient Service Associate Job in Singapore
EnviroDynamics Solutions Pte
Singapore
BEYOND WELLNESS GROUP PTE LTD hiring Patient Service Associate Job in Orchard, SG.01, Singapore
BEYOND WELLNESS GROUP PTE LTD
Orchard, SG.01, Singapore
Recruit Express Pte Ltd hiring Patient Service Associate Job in Singapore
Recruit Express Pte Ltd
Singapore
Recruit Express Pte Ltd hiring Patient Service Associate Job in Singapore
Recruit Express Pte Ltd
Singapore
Healthway Medical Group hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
Healthway Medical Group
Central Singapore Community Development Council, SG.01, Singapore
National Healthcare Group Polyclinics hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
National Healthcare Group Polyclinics
Central Singapore Community Development Council, SG.01, Singapore
Confidential hiring Patient Service Associate Job in North East Community Development Council, SG.02, Singapore
Confidential
North East Community Development Council, SG.02, Singapore
CASHEW MEDICAL & SURGERY CLINIC PTE. LTD. hiring Patient Service Associate Job in Singapore
CASHEW MEDICAL & SURGERY CLINIC PTE. LTD.
Singapore
Good Job Creations (Singapore) Pte Ltd hiring Patient Service Associate Job in North East Community Development Council, SG.02, Singapore
Good Job Creations (Singapore) Pte Ltd
North East Community Development Council, SG.02, Singapore
CRAWFURD MEDICAL CENTRE PTE. LTD. hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
CRAWFURD MEDICAL CENTRE PTE. LTD.
Central Singapore Community Development Council, SG.01, Singapore
ISS FACILITY SERVICES PRIVATE LIMITED hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
ISS FACILITY SERVICES PRIVATE LIMITED
Central Singapore Community Development Council, SG.01, Singapore
KK Women's & Children's Hospital hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
KK Women's & Children's Hospital
Central Singapore Community Development Council, SG.01, Singapore
Alexandra Hospital hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
Alexandra Hospital
Central Singapore Community Development Council, SG.01, Singapore
PERSOL hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
PERSOL
Central Singapore Community Development Council, SG.01, Singapore
Confidential hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
Confidential
Central Singapore Community Development Council, SG.01, Singapore
BEAUTIFUL MUM 2.0 PTE LTD hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
BEAUTIFUL MUM 2.0 PTE LTD
Central Singapore Community Development Council, SG.01, Singapore
National Cancer Centre Singapore Pte Ltd hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
National Cancer Centre Singapore Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Alexandra Hospital hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
Alexandra Hospital
Central Singapore Community Development Council, SG.01, Singapore
RECRUITPEDIA PTE. LTD. hiring Patient Service Associate Job in Singapore
RECRUITPEDIA PTE. LTD.
Singapore
HEY ROCKET PTE LTD hiring Patient Service Associate Job in North West Community Development Council, SG.03, Singapore
HEY ROCKET PTE LTD
North West Community Development Council, SG.03, Singapore
HYPERSCAL SOLUTIONS PTE. LTD. hiring Patient Service Associate Job in Singapore
HYPERSCAL SOLUTIONS PTE. LTD.
Singapore
Dynamic Human Capital Pte Ltd hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
Dynamic Human Capital Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Alexandra Hospital hiring Patient Service Associate Job in Central Singapore Community Development Council, SG.01, Singapore
Alexandra Hospital
Central Singapore Community Development Council, SG.01, Singapore

Unlock Your Patient Service Potential: Insight & Career Growth Guide


Real-time Patient Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Patient Service in Singapore, Singapore, highlighting market share and opportunities for professionals in Patient Service roles.

9605 Jobs in Singapore
9605
7831 Jobs in Singapore
7831
Download Patient Service Jobs Trends in Singapore and Singapore

Are You Looking for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* Job?

Great news! is currently hiring and seeking a Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at National University Health System adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)*?

Key qualifications for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)*?

To improve your chances of getting hired for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)*, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* Job Success

National University Health System interview tips for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)*

Here are some tips to help you prepare for and ace your Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* job interview:

Before the Interview:

Research: Learn about the National University Health System's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* interview at National University Health System, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the National University Health System's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* Positions

Setting up job alerts for Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!