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Urgent! Patient Service Associate (Urgent Care Center) Job Opening In Singapore, Singapore – Now Hiring EnviroDynamics Solutions Pte

Patient Service Associate (Urgent Care Center)



Job description

Job Description

Key Responsibilities:

  • Maintain overall readiness of the department, including keeping workstations clean and well-organized, and ensuring adequate stationery supplies.

  • Support the smooth flow of patient journeys by:

    Registering patients and updating next-of-kin (NOK) information.

    Handling patient enquiries professionally.

    Assisting with the admission process, including financial counselling and tracking bed requests.

  • Manage patient admissions, discharges, and transfers.

    Tasks include updating the system, scheduling appointments, processing payments, and maintaining accurate patient records while ensuring data privacy and safety.

  • Deliver value-added services that enhance operational efficiency and contribute to a positive experience for both patients and staff.

  • Ensure timely and accurate registration of patients, while encouraging the use of self-service kiosks.

  • Provide administrative support for day-to-day operations and departmental events.

  • Assist with ad-hoc duties as assigned.

  • Offer chaperone support to medical staff during consultations and prepare relevant documentation when needed.

  • Requirements:

  • Minimum GCE “O” Level or equivalent qualification.

  • Proficient in Microsoft Office and comfortable working with multiple systems (e.g., SAP experience is a plus).

  • Strong communication, customer service, and interpersonal skills.

    Ability to speak an additional language is advantageous.

  • Able to multitask and work efficiently in a fast-paced environment.

  • Comfortable working in a hospital environment and rotating across different clinics when required.

    Experience in hospitality or service-related industries is a plus.

  • Work Schedule: 5-day work week (Monday to Sunday, including Public Holidays), on 2 to 3 rotating shifts (morning, afternoon, and midnight).

  • Contract Duration: 2 years, with the possibility of extension or permanent conversion based on performance.








  • Required Skill Profession

    Information And Record Clerks



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      Unlock Your Patient Service Potential: Insight & Career Growth Guide


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