• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Presales & Technical Support Specialist - CAD/BIM Job Opening In North West Community Development Council – Now Hiring ACAD Pte Ltd


Job description

Key Responsibilities

Presales Support:

  • Act as the technical expert during the sales cycle for Archicad and related BIM/CAD software solutions.

  • Deliver engaging product demonstrations, webinars, and technical presentations to prospective clients.

  • Assist the sales team in identifying client needs and proposing appropriate solutions.

  • Prepare and customize proof-of-concept models to illustrate product capabilities.

Technical Support:

  • Provide first-line technical support to clients using Archicad and other CAD/BIM tools.

  • Diagnose and resolve software issues, escalating complex problems to the development or vendor support teams when necessary.

  • Maintain a knowledge base of common issues and resolutions to improve support efficiency.

  • Deliver onboarding, training, and ongoing support for new and existing users.

  • Monitor and follow up on support tickets to ensure timely resolution and client satisfaction.

Client Engagement & Product Feedback:

  • Build and maintain strong relationships with users, gathering feedback to relay to product development teams.

  • Work closely with internal teams to keep up-to-date on product developments and industry trends.

  • Participate in user group meetings, events, and conferences to represent the company and promote the software.

Requirements

Technical Skills:

  • Proficiency in Archicad is essential; knowledge of other CAD/BIM tools (e.g., Revit, AutoCAD, SketchUp) is a plus.

  • Understanding of BIM workflows, architectural design processes, and construction documentation.

  • Experience with CAD/BIM standards and interoperability formats (e.g., IFC, DWG, PDF).

  • Familiarity with rendering, visualization, and coordination tools is a bonus.

Professional Background:

  • Degree/Dipoma in Architecture, Civil Engineering, or a related field.

  • Experience in a technical support, presales, or architectural design role (2+ years preferred).

  • Strong presentation and communication skills – ability to explain complex concepts to both technical and non-technical audiences.

  • Ability to manage multiple priorities and work independently or within a team.

Nice to Have:

  • Archicad certification or formal training.

  • Experience working with clients in the AEC (Architecture, Engineering, Construction) industry.

  • Multilingual abilities, depending on regional needs.

Required Skill Profession

Other General


  • Job Details

Related Jobs

ST Engineering e-Services Pte. Ltd. hiring Technical Presales Specialist Job in North East Community Development Council, SG.02, Singapore
ST Engineering e-Services Pte. Ltd.
North East Community Development Council, SG.02, Singapore
Primestaff Management Services hiring BIM Specialist (CAD & Design Coordination) Job in Singapore
Primestaff Management Services
Singapore
PRIMESTAFF MANAGEMENT SERVICES PTE LTD hiring BIM Specialist (CAD & Design Coordination) Job in Singapore
PRIMESTAFF MANAGEMENT SERVICES PTE LTD
Singapore
AVTEL HOLDINGS PTE. LTD. hiring BIM CAD Engineer Job in Singapore
AVTEL HOLDINGS PTE. LTD.
Singapore
TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. hiring Technical Presales Specialist, APAC Job in Singapore
TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD.
Singapore
TRULYYY PTE. LTD. hiring Technical Presales Job in Singapore
TRULYYY PTE. LTD.
Singapore
Trulyyy hiring Technical Presales Job in Singapore
Trulyyy
Singapore
DB&B Pte Ltd hiring CAD Specialist Job in Singapore
DB&B Pte Ltd
Singapore
DB & B PTE LTD hiring CAD Specialist Job in Singapore
DB & B PTE LTD
Singapore
EMS WIRING SYSTEMS PTE. LTD. hiring CAD Specialist Job in Singapore
EMS WIRING SYSTEMS PTE. LTD.
Singapore
DB&B Pte Ltd hiring CAD Specialist Job in Singapore
DB&B Pte Ltd
Singapore
DB&B hiring CAD Specialist Job in Singapore
DB&B
Singapore
PRIMESTAFF MANAGEMENT SERVICES PTE LTD hiring CAD Specialist Job in Singapore
PRIMESTAFF MANAGEMENT SERVICES PTE LTD
Singapore
Primestaff Management Services hiring CAD Specialist Job in Singapore
Primestaff Management Services
Singapore
Johnson Controls hiring HVAC CAD/BIM Drafter Job in Singapore
Johnson Controls
Singapore
Encasa Asia Employment Services LLP hiring CAD Drafter/ BIM Modeler Job in Singapore
Encasa Asia Employment Services LLP
Singapore
AcePLP hiring BIM/CAD Modeler/Engineer Job in Singapore
AcePLP
Singapore
DIGITAL BIZ SOLUTIONS PTE. LTD. hiring Presales Specialist Job in Singapore
DIGITAL BIZ SOLUTIONS PTE. LTD.
Singapore
Digital Biz Solutions hiring Presales Specialist Job in Singapore
Digital Biz Solutions
Singapore
Venture Smarter hiring Technical Support Specialist Job in singapore, singapore, Singapore
Venture Smarter
singapore, singapore, Singapore
PRISM+ hiring Technical Support Specialist Job in Singapore
PRISM+
Singapore
Snaphunt hiring Technical Support Specialist Job in singapore, singapore, Singapore
Snaphunt
singapore, singapore, Singapore
Wärtsilä hiring Technical Support Specialist Job in Singapore
Wärtsilä
Singapore
PRISM+ hiring Technical Support Specialist Job in Singapore
PRISM+
Singapore
Upstream Risk Management hiring Technical Support Specialist Job in Singapore
Upstream Risk Management
Singapore
Porsche Asia Pacific hiring Specialist Technical Support Job in Singapore
Porsche Asia Pacific
Singapore
CORA ENVIRONMENT PTE. LTD. hiring Technical Support Specialist Job in Singapore
CORA ENVIRONMENT PTE. LTD.
Singapore
Healthcare Essentials Pte Ltd hiring Technical Support Specialist Job in North East Community Development Council, SG.02, Singapore
Healthcare Essentials Pte Ltd
North East Community Development Council, SG.02, Singapore
Cora Environment Pte. Ltd. hiring Technical Support Specialist Job in Central Singapore Community Development Council, SG.01, Singapore
Cora Environment Pte. Ltd.
Central Singapore Community Development Council, SG.01, Singapore
SALLING SEARCH PTE. LTD. hiring Technical Support Specialist Job in Singapore
SALLING SEARCH PTE. LTD.
Singapore

Unlock Your Presales Technical Potential: Insight & Career Growth Guide


Real-time Presales Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Presales Technical in North West Community Development Council, Singapore, highlighting market share and opportunities for professionals in Presales Technical roles.

3857 Jobs in Singapore
3857
382 Jobs in North West Community Development Council
382
Download Presales Technical Jobs Trends in North West Community Development Council and Singapore

Are You Looking for Presales & Technical Support Specialist CAD/BIM Job?

Great news! is currently hiring and seeking a Presales & Technical Support Specialist CAD/BIM to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ACAD Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Presales & Technical Support Specialist CAD/BIM Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North West Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Presales & Technical Support Specialist CAD/BIM?

Key qualifications for Presales & Technical Support Specialist CAD/BIM typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Presales & Technical Support Specialist CAD/BIM?

To improve your chances of getting hired for Presales & Technical Support Specialist CAD/BIM, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Presales & Technical Support Specialist CAD/BIM Job Success

ACAD Pte Ltd interview tips for Presales & Technical  Support Specialist   CAD/BIM

Here are some tips to help you prepare for and ace your Presales & Technical Support Specialist CAD/BIM job interview:

Before the Interview:

Research: Learn about the ACAD Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Presales & Technical Support Specialist CAD/BIM interview at ACAD Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ACAD Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Presales & Technical Support Specialist CAD/BIM Positions

Setting up job alerts for Presales & Technical Support Specialist CAD/BIM is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!