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Urgent! Quality Assurance Associate (IT & Operations) Job Opening In Singapore, Singapore – Now Hiring GREEN LINK DIGITAL BANK PTE. LTD.
About Us
Green Link Digital Bank is Singapore’s inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.
Role Overview
The Quality Assurance Associate (IT & Operations) is responsible for ensuring that the bank’s IT systems, operational processes, and controls function effectively, efficiently, and in compliance with internal policies and regulatory requirements.
The role involves conducting independent quality checks, process reviews, root cause analysis, and continuous improvement initiatives across both technology and operations departments.
Responsibilities
Quality Assurance Reviews
Conduct periodic QA reviews on IT and Operations processes to assess effectiveness, compliance, and consistency.
Perform sample testing on system changes, transaction processing, and operational controls.
Validate that process documentation and control evidence are complete, accurate, and updated.
Monitor adherence to internal policies, regulatory requirements, and service-level standards.
IT Quality Assurance
Review IT change management, incident management, and user access control processes.
Validate testing evidence for new system releases, patches, and upgrades.
Ensure system configurations, interfaces, and data integrity meet QA standards.
Participate in user acceptance testing (UAT) validation and post-implementation reviews.
Work closely with IT security, infrastructure, and application teams to ensure quality in development and operations.
Operations Quality Assurance
Conduct QA checks on daily operations (e.g., transaction processing, settlements, and record maintenance).
Identify control gaps or process inefficiencies and recommend improvements.
Review exception handling, escalation, and reporting processes to ensure timeliness and accuracy.
Validate data accuracy in key operational systems and reports.
Continuous Improvement & Root Cause Analysis
Analyse recurring QA findings and perform root cause analysis (RCA) to identify systemic issues.
Collaborate with process owners to implement corrective actions and process enhancements.
Track, monitor, and report QA metrics, repeat issues, and remediation progress.
Provide root cause analysis on the findings issued.
Develop process improvement initiatives to enhance operational and IT effectiveness.
Governance, Reporting & Documentation
Maintain QA workpapers, review logs, and findings register.
Prepare QA summary reports and present findings to management and committees.
Track corrective actions through closure and validate the effectiveness of remediation.
Contribute to the bank’s overall QA framework, policy updates, and risk assessments.
Requirements
Bachelor's degree in computer science/business/finance or equivalent experience.
4-6 years of experience in quality assurance or audit in IT & operations.
Excellent communications skills with the ability to operate independently.
Experience and comfortable in establishing relationships with different departments.
Self‐motivated and a good team player.
By submitting your application, you have given your consent for us to collect, use and retain your data for a year as according to our prevailing data retention and PDPA policies.
Should you have any enquiries on our data policy, please contact us at
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Unlock Your Quality Assurance Potential: Insight & Career Growth Guide
Real-time Quality Assurance Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Quality Assurance in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2192 jobs in Singapore and 1837 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Quality Assurance roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GREEN LINK DIGITAL BANK PTE. LTD. is currently hiring and seeking a Quality Assurance Associate (IT & Operations) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GREEN LINK DIGITAL BANK PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Quality Assurance Associate (IT & Operations) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Quality Assurance Associate (IT & Operations) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Quality Assurance Associate (IT & Operations) interview at GREEN LINK DIGITAL BANK PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the GREEN LINK DIGITAL BANK PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
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