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Urgent! Retail Assistant Store Manager Job Opening In North East Community Development Council – Now Hiring Emers

Retail Assistant Store Manager



Job description

Position Overview


The Assistant Retail Manager supports the Retail Manager in the day-to-day operations of the store, ensuring smooth business performance, excellent customer service, and achievement of sales targets.

This role involves supervising staff, managing stock, and maintaining brand standards while fostering a positive and productive team environment.

Key Responsibilities


1.

Store Operations

  • Assist in managing daily store activities to ensure smooth operations.

  • Oversee store opening, closing, and cash handling procedures.

  • Ensure compliance with company policies, operational guidelines, and health & safety regulations.

2.

Sales & Customer Service

  • Support the Retail Manager in achieving and exceeding sales targets.

  • Provide exceptional customer service, handle escalated customer queries and complaints effectively.

  • Train and guide staff to deliver high service standards.

3.

Team Supervision & Training

  • Assist in scheduling, supervising, and motivating retail staff.

  • Provide on-the-job training, coaching, and performance feedback.

  • Support in recruitment and onboarding of new team members.

4.

Inventory & Merchandising

  • Monitor stock levels, conduct regular stock counts, and liaise with the warehouse team for replenishment.

  • Ensure correct product display, pricing, and promotional setups in line with brand guidelines.

  • Minimize stock loss through proper security measures and loss prevention strategies.

5.

Reporting & Administration

  • Assist in preparing daily/weekly/monthly sales reports.

  • Monitor KPIs and recommend improvements to drive store performance.

  • Handle store administration tasks, including staff attendance records and operational paperwork.

Requirements

  • Diploma/Degree in Business, Retail Management, or related field (preferred).

  • 2–3 years of retail experience, with at least 1 year in a supervisory or assistant manager role.

  • Strong leadership, interpersonal, and communication skills.

  • Proven ability to drive sales and manage store operations.

  • Good problem-solving skills and ability to work under pressure.

  • Willing to work on weekends, public holidays, and shift schedules.


Required Skill Profession

Other General



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    Unlock Your Retail Assistant Potential: Insight & Career Growth Guide


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