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Urgent! Sales Coordinator Job Opening In North West Community Development Council – Now Hiring SERVICE QUALITY CENTRE PTE. LTD.
The Sales Coordinator plays a key role in supporting the Sales Manager for Public Run courses.
The position is responsible for coordinating course registrations, payments, and client follow-ups to ensure smooth enrolment and class execution.
The role also requires proactive customer engagement, particularly in managing class deferments or cancellations, and upselling alternative courses to enhance customer experience and achieve the confirmation of classes.
KEY RESPONSIBILITIES
· Manage day-to-day sales administration for public run course participants.
· Coordinate and process course registrations, payments, and confirmation of enrolments.
· Proactively engage clients in cases of deferment or cancellation, with the aim of upselling alternative courses.
· Maintain accurate and updated records of client interactions, registrations, and payments in the company's CRM and Training Management System (TMS).
· Work closely with the Operations team to ensure seamless course delivery.
· Assist in planning course schedules and preparing sales reports when required.
· Handle incoming calls or email from prospects or existing customers.
· Contact potential customers from provided databases or leads.
· Persuade customers to enrol, renew, or switch to alternative offerings.
· Undertake any other ad-hoc administrative or sales support duties as assigned.
SPECIFICATIONS
1.
Required educational level
· Minimum GCE 'O' Level with relevant working experience, or a Diploma in Business Administration, Sales, or related communication and interpersonal skills with a customer-focused mindset.
· At least 1–2 years of experience in sales support, customer service, call centre, or telesales.
· Experience in the training or education industry will be an advantage.
2.
Prerequisites
· Strong communication and interpersonal skills with a customer-focused mindset.
· Meticulous, organised, detail-oriented, and able to manage multiple tasks under deadlines.
· Positive attitude with initiative and a can-do mindset.
· Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with CRM/TMS is an advantage.
· Basic understanding of financial processes (e.g., invoicing, payment tracking) is beneficial.
· A proactive team player who can also work independently with minimal supervision.
3.
Workings hours
Normal office hours and/or according to training schedule.
Must be prepared to work over the weekends/public holidays/residential training if required, based on training schedules.
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Unlock Your Sales Coordinator Potential: Insight & Career Growth Guide
Real-time Sales Coordinator Jobs Trends in North West Community Development Council, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sales Coordinator in North West Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 21536 jobs in Singapore and 3519 jobs in North West Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Sales Coordinator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SERVICE QUALITY CENTRE PTE. LTD. is currently hiring and seeking a Sales Coordinator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Sales Coordinator Jobs North West Community Development Council.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SERVICE QUALITY CENTRE PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Sales Coordinator Jobs Singapore varies, but the pay scale is rated "Standard" in North West Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Sales Coordinator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Sales Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Sales Coordinator interview at SERVICE QUALITY CENTRE PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SERVICE QUALITY CENTRE PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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