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Senior Channel Support Executive Job Opening In Singapore, Singapore – Now Hiring Singtel


Job description

An empowering career at Singtel begins with a Hello.

Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel.

Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights.

So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.


Make an Impact by


1.Order Processing

  • Coordinate with Sales to ensure contracts and order forms are complete and compliant

  • Monitor fulfilment workflows; liaise with order fulfilment and delivery team to resolve discrepancies
  • 2.Incentive & Commission Management

  • Administer partner incentive programs according to defined guidelines

  • Track fund allocations, approvals, and payouts; ensure timely disbursement and reconciliation

  • Analyze program utilization and recommend optimizations to improve ROI and partner engagement
  • 1.Reporting & Analytics

  • Produce weekly/monthly channel sales dashboards: revenue by partner, pipeline health, registration conversion

  • Maintain and distribute ad-hoc reports for leadership: incentive forecasts, partner scorecards, churn analysis

  • Identify process bottlenecks or data quality issues; propose and implement corrective actions
  • 2.System Administration & Process Improvement

  • Act as first-line support for PRM/CRM tools (e.g., Salesforce, PartnerPortal): user setup, permissions, data hygiene

  • Document and refine standard operating procedures (SOPs) for channel operations workflows

  • Lead small projects to automate repetitive tasks (e.g., rebate calculations, report generation)
  • 3.Cross-Functional Collaboration

  • Work with Marketing to ensure partner access to promotions, leads, and co-branding assets

  • Support Partner Enablement team with onboarding metrics, training completions, and certification records

  • Liaise with Channel Sales Managers to facilitate smooth handoffs and address partner-reported issue
  • Skills for Succes

  • Diploma in Business Administration, Finance, or related field

  • 2–4 years of sales operations, channel operations, or related experience, ideally in telecom/technology

  • Strong proficiency in CRM/PRM systems (Salesforce preferred) and Microsoft Excel/Power BI

  • Detail-oriented with an analytical mindset and excellent problem-solving skills

  • Effective communicator with the ability to translate data into clear insights

  • Ability to manage multiple priorities and deliver high-quality work under tight deadlines

  • Basic Office Skills (Powerpoint, excel)

  • Data Accuracy & Attention to Detail

  • Process Orientation & Documentation

  • Analytical Thinking & Reporting

  • Cross-Functional Teamwork

  • Proactivity & Continuous Improvement
  • Rewards that Go Beyond

  • Flexible work arrangements

  • Full suite of health and wellness benefits

  • Ongoing training and development programs

  • Internal mobility opportunities
  • Are you ready to say hello to BIG Possibilities?


    Take the leap with Singtel to unlock new opportunities and accelerate your growth.

    Apply now and start your empowering career!

    We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

    Required Skill Profession

    Top Executives


    • Job Details

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    Unlock Your Senior Channel Potential: Insight & Career Growth Guide


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    Are You Looking for Senior Channel Support Executive Job?

    Great news! is currently hiring and seeking a Senior Channel Support Executive to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singtel adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Senior Channel Support Executive Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Senior Channel Support Executive?

    Key qualifications for Senior Channel Support Executive typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Senior Channel Support Executive?

    To improve your chances of getting hired for Senior Channel Support Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Senior Channel Support Executive Job Success

    Singtel interview tips for Senior Channel Support Executive

    Here are some tips to help you prepare for and ace your Senior Channel Support Executive job interview:

    Before the Interview:

    Research: Learn about the Singtel's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Senior Channel Support Executive interview at Singtel, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Singtel's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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