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Service Desk Engineer L1 Job Opening In Singapore, Singapore – Now Hiring RAPSYS TECHNOLOGIES PTE. LTD.


Job description

Role
Service Desk Engineer L1
JD
Responsibilities
Excellent communication skills
Interpersonal skills, active listening
Attend to Phone, Email and any other online queries where applicable
Managing incidents including business expectations and communication
Comply to process and procedures
Admiistrative tasks
Qualifications
1 year previous Service desk or equivalent experience
1 year previous Service desk or equivalent experience
Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
ITIL Knowledge will be a plus
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

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Unlock Your Service Desk Potential: Insight & Career Growth Guide


Real-time Service Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Desk in Singapore, Singapore, highlighting market share and opportunities for professionals in Service Desk roles.

9635 Jobs in Singapore
9635
7839 Jobs in Singapore
7839
Download Service Desk Jobs Trends in Singapore and Singapore

Are You Looking for Service Desk Engineer L1 Job?

Great news! is currently hiring and seeking a Service Desk Engineer L1 to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RAPSYS TECHNOLOGIES PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Service Desk Engineer L1 Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Service Desk Engineer L1?

Key qualifications for Service Desk Engineer L1 typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Service Desk Engineer L1?

To improve your chances of getting hired for Service Desk Engineer L1, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Service Desk Engineer L1 Job Success

RAPSYS TECHNOLOGIES PTE. LTD. interview tips for Service Desk Engineer L1

Here are some tips to help you prepare for and ace your Service Desk Engineer L1 job interview:

Before the Interview:

Research: Learn about the RAPSYS TECHNOLOGIES PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Desk Engineer L1 interview at RAPSYS TECHNOLOGIES PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RAPSYS TECHNOLOGIES PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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