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Urgent! Service Management Coordinator (ITIL) Job Opening In Singapore, Singapore – Now Hiring GMP TECHNOLOGIES (S) PTE LTD
Responsibilities
Coordinate and collaborate with reporting team to prepare the monthly service report.
Prepare and present monthly service report (record of minutes and action items to be followed up etc) to key management/stakeholders.
Ensure Services team are meeting the KPI/SLA; as well as to monitor and manage the ticketing SLA.
Drive improvement in automation in relevant service reporting to measure the KPI and SLA.
Involve in continuous service improvement.
Ensure SOP are kept up to date and governance framework are in place.
Analyse resource utilization data and provide monthly report in a timely manner.
Perform other tasks as and when required
Qualifications
Diploma/ Bachelor Degree or equivalent in Computer Science, Electrical / Electronics Engineering or related discipline from a recognize education institution.
Experience in providing systems consultation with hands on involvement in systems operation support
Proven of working experience in Service Delivery and Ticketing Management
Experience working in ITIL environment, with ITIL Foundation Certification will be added advantage
Experience in any of the following technologies:
For more information, please visit to and search for Job Reference: 18673
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R
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Unlock Your Service Management Potential: Insight & Career Growth Guide
Real-time Service Management Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Management in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 14544 jobs in Singapore and 12310 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Service Management roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! GMP TECHNOLOGIES (S) PTE LTD is currently hiring and seeking a Service Management Coordinator (ITIL) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Management Coordinator (ITIL) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at GMP TECHNOLOGIES (S) PTE LTD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Management Coordinator (ITIL) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Management Coordinator (ITIL) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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