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Support Analyst (L1 & L2 support) Job Opening In Singapore, Singapore – Now Hiring Michael Page


Job description

Join to apply for the
Support Analyst (L1 & L2 support)
role at
Michael Page
Join to apply for the
Support Analyst (L1 & L2 support)
role at
Michael Page
A collaborative and supportive team environment.


Career growth opportunities and continuous learning.


A collaborative and supportive team environment.


Career growth opportunities and continuous learning.


About Our Client
Our esteemed client is a leading global financial institution providing a broad range of services including retail banking, asset management, and corporate finance.

Known for its strong cooperative foundation, international presence, and commitment to innovation and sustainable finance.


Job Description
Provide Level 1 and 2 support for Corporate IT and Security applications
Monitor and manage daily/monthly operational jobs
Communicate with users via phone, chat, email, and ticketing systems
Troubleshoot and resolve incidents, service requests, and issues
Collaborate with cross-functional teams for efficient issue resolution
Escalate complex cases to Level 3 or infrastructure teams as needed
Work closely with project, infrastructure, and production teams on user requests
Generate regular reports on tickets and system performance
Open to work in shifts (ASIA/EMEA), including weekends and on-call
The Successful Applicant
A Successful Support Analyst Should Have
Atleast 4+ years of experience in supporting or developing application
Foundational knowledge of application servers
Basic proficiency in scripting and programming languages such as PowerShell, C#, and Java
Solid understanding of IT production environments, including deployment processes and CI/CD pipelines
Hands-on experience with DevOps tools and pipeline technologies, including Jenkins, JIRA, Nexus, and TFS
Ability to effectively communicate technical concepts to non-technical stakeholders
What's on Offer
Opportunity to work on cutting-edge technologies and solve complex business challenges.


A collaborative and supportive team environment.


Career growth opportunities and continuous learning.


Contact: Shilpalekha Bhadoria (Lic No: R / EA no:18S9099)
Quote job ref: JN-
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Information Technology and Engineering
Industries Financial Services, Accounting, and Banking
Referrals increase your chances of interviewing at Michael Page by 2x
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Application Support Analyst (1 Year Contract)
Product Support Specialist (Greater China)
Junior Trading Application Support - Singapore - Leading European Fund
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Required Skill Profession

Other General


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Unlock Your Support Analyst Potential: Insight & Career Growth Guide


Real-time Support Analyst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Support Analyst in Singapore, Singapore, highlighting market share and opportunities for professionals in Support Analyst roles.

11425 Jobs in Singapore
11425
10044 Jobs in Singapore
10044
Download Support Analyst Jobs Trends in Singapore and Singapore

Are You Looking for Support Analyst (L1 & L2 support) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Michael Page adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Support Analyst (L1 & L2 support) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Support Analyst (L1 & L2 support)?

Key qualifications for Support Analyst (L1 & L2 support) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Support Analyst (L1 & L2 support)?

To improve your chances of getting hired for Support Analyst (L1 & L2 support), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Support Analyst (L1 & L2 support) Job Success

Michael Page interview tips for Support Analyst (L1 & L2 support)

Here are some tips to help you prepare for and ace your Support Analyst (L1 & L2 support) job interview:

Before the Interview:

Research: Learn about the Michael Page's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Support Analyst (L1 & L2 support) interview at Michael Page, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Michael Page's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Support Analyst (L1 & L2 support) Positions

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