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Urgent! Technical Operations Strategist Job Opening In Singapore, Singapore – Now Hiring beBeeDeputy

Technical Operations Strategist



Job description

Job Summary
As a Deputy Technical Operations Manager, you will play a pivotal role in leading the Managed Services Operations team.

This position requires a unique blend of technical knowledge, leadership skills, and project management expertise to oversee the technical infrastructure, manage a team of technical professionals, ensure system reliability and security, and continuously seek ways to improve operational efficiency.
Key Responsibilities:

  • Oversee all technical operations within the organization, including infrastructure management, system administration, and Managed Services operations.

  • Ensure the reliability, availability, and performance of technical systems and services to meet business requirements and service level agreements (SLAs).

  • Monitor key performance indicators (KPIs) related to technical operations and take proactive measures to address issues and optimize performance.

  • Lead and manage technical teams, including system administrators, Virtualization, Storage, Backup, and infrastructure support staff.

  • Provide direction, guidance, and support to team members, fostering a culture of collaboration, accountability, and continuous learning.

  • Set performance goals and expectations for team members and conduct regular performance evaluations.

  • Develop and implement strategies for optimizing technical operations, improving efficiency, and reducing operational costs.

  • Collaborate with other departments to align technical operations with business goals and objectives.

  • Identify emerging technologies and trends relevant to technical operations and develop plans for their adoption and integration.

  • Responsible for incident management processes to ensure timely resolution of technical issues and minimize service disruptions.

  • Coordinate with technical teams to troubleshoot and resolve complex technical problems, escalating issues as needed.

  • Implement preventive measures and corrective actions to address root causes of recurring incidents.

  • Manage the planning and implementation of changes to technical systems and infrastructure, ensuring minimal disruption to operations.

  • Coordinate with stakeholders to communicate changes, obtain approvals, and mitigate risks associated with changes.

  • Ensure compliance with industry standards and regulations.

  • Conduct regular audits of systems and processes.

  • Establish and maintain documentation for technical systems, processes, and procedures.

Promote knowledge sharing and collaboration among technical teams, ensuring that knowledge is captured, documented, and accessible to all relevant stakeholders.


Required Skill Profession

Other General



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    Unlock Your Technical Operations Potential: Insight & Career Growth Guide


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