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Technical Support Job Opening In Downtown Commercial Core – Now Hiring U3 InfoTech Pte Ltd


Job description

Role : Technical Support Network Operations Center (NOC)

Client : Non Banking Client

Location : 31, Science Park Road

Position : 12+ Month contract under U3 Infotech's payroll

Responsibilities:

Role Purpose(s)
The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.

Key Accountabilities

  • Monitoring network performance and addressing any anomalies or issues promptly
  • Responding to technical inquiries and providing solutions to network-related problems

Job Responsibilities & Duties

  • Operates and monitors all systems, applications, network and telecommunication line usage
  • Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties
  • Perform and execute user service requests in accordance with QMS standard.

  • Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.

  • Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)
  • Day-to-day data center Physical Security Controller to maintain proper security within the data centre
  • Maintains and monitors usage of storage media, stationery, etc.

  • Generate inventory and statistical reports
  • Must be willing to work 24x7 12hr shifts
  • Any other duties as and when assigned.

Education Requirements

  • Diploma in Information Technology, Computer Science, or a related field from a local Polytechnic

Working Experience Requirements

  • Basic knowledge in PC operations and computer networking.

  • Experience in computer operations environment
  • Fresh diploma graduates are welcome to apply.

Skills Required

  • Strong problem-solving skills and attention to detail.

  • Excellent communication skills, both verbal and written.

  • Ability to work independently and as part of a team.

  • Knowledge of Windows and Linux is preferred
  • Knowledge of ITIL foundation is preferred

Shift Allowance & Shift Transport Allowance

  • Shift Allowance for night shift, and transport allowance for night shift

Raghunath

Senior Recruitment Consultant

Talent Acquisition Team

Singapore | Australia | Malaysia | Thailand |

Vietnam | India | Philippines| Hong Kong

Singapore Mobile:

Email:

133 Cecil Street, Keck Seng Tower, #14-3,
Singapore

Job Types: Full-time, Contract
Contract length: 12 months

Pay: $3, $3,500.00 per month

Benefits:

  • Health insurance

Work Location: In person

Required Skill Profession

Other General


  • Job Details

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Unlock Your Technical Support Potential: Insight & Career Growth Guide


Real-time Technical Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Support in Downtown Commercial Core, Singapore, highlighting market share and opportunities for professionals in Technical Support roles.

8581 Jobs in Singapore
8581
18 Jobs in Downtown Commercial Core
18
Download Technical Support Jobs Trends in Downtown Commercial Core and Singapore

Are You Looking for Technical Support Job?

Great news! is currently hiring and seeking a Technical Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at U3 InfoTech Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Technical Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Downtown Commercial Core. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Support?

Key qualifications for Technical Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Support?

To improve your chances of getting hired for Technical Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Support Job Success

U3 InfoTech Pte Ltd interview tips for Technical Support

Here are some tips to help you prepare for and ace your Technical Support job interview:

Before the Interview:

Research: Learn about the U3 InfoTech Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Support interview at U3 InfoTech Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the U3 InfoTech Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Technical Support Positions

Setting up job alerts for Technical Support is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!