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UP 3000 | Customer Service Assistant (6 Days/Week) | 6-Months Contract | IMM Job Opening In Jurong East – Now Hiring PERSOL

UP 3000 | Customer Service Assistant (6 Days/Week) | 6 Months Contract | IMM

    Singapore Jobs Expertini Expertini Singapore Jobs Jurong East Other General Up 3000 | Customer Service Assistant (6 Days/week) | 6 Months Contract | Imm

Job description

Customer Service Assistant – 4-Month Contract


Salary: Up to $3,000/month (based on experience)
Location: IMM / Jurong East
Schedule: 6-day rotating shifts, including weekends & public holidays

  • Shift 1: 10am – 6pm
  • Shift 2: 12pm – 8pm
  • Shift 3: 2pm – 10pm
    (Hours may vary based on operational needs)

About the Role:
Deliver exceptional service to shoppers while supporting daily operations and marketing initiatives.

Create a welcoming and engaging environment for shoppers and tenants alike.

Key Responsibilities:

  • Handle shopper enquiries, lost & found, and incident reporting professionally
  • Promote digital solutions, e.g., eGift-With-Purchase, mobile app, eVouchers, and online chat
  • Stationed at key mall locations to assist shoppers and encourage app sign-ups
  • Make periodic mall announcements per standard guidelines
  • Conduct roving duties to ensure cleanliness, flag issues, and provide tenant support
  • Educate tenants on loyalty programs, eVouchers, and marketing initiatives
  • Identify and recommend outstanding tenant staff for the Excellent Service Award (EXSA)
  • Plan and conduct tenant briefings and product knowledge sessions; report insights to the CMO team
  • Support marketing activities, document events, new store openings, and gather shopper feedback
  • Maintain marketing materials, POSMs, and display panels
  • Update the mall website and digital directories; manage duty rosters and email correspondence
  • Perform administrative duties and other tasks as assigned by management

Requirements:

  • GCE 'O' Levels or above
  • 1–2 years of experience in customer service, mall operations, or frontline retail/hospitality preferred
  • Team player with a pleasant disposition
  • Excellent communication and interpersonal skills
  • Positive, service-oriented mindset; able to multitask and stay calm under pressure
  • Knowledge of a second language (Mandarin, Malay, Tamil, or other regional languages) is a plus
  • Comfortable working rotating shifts, including weekends and public holidays
  • Familiarity with mobile applications to guide shoppers on app platforms

Interested candidate please click APPLY to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, kindly directly contact/message (Cheryl) for a quicker response.

- Spamming or inappropriate messages will not be entertained.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government's health advisories and such other purposes stated in our privacy policy.

Our full privacy policy is available at   If you wish to withdraw your consent, please drop us an ) to let us know.

Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg No: R Foo May Cheng)

Required Skill Profession

Other General


  • Job Details

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Unlock Your UP 3000 Potential: Insight & Career Growth Guide


Real-time UP 3000 Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for UP 3000 in Jurong East, Singapore, highlighting market share and opportunities for professionals in UP 3000 roles.

7364 Jobs in Singapore
7364
480 Jobs in Jurong East
480
Download Up 3000 Jobs Trends in Jurong East and Singapore

Are You Looking for UP 3000 | Customer Service Assistant (6 Days/Week) | 6 Months Contract | IMM Job?

Great news! is currently hiring and seeking a UP 3000 | Customer Service Assistant (6 Days/Week) | 6 Months Contract | IMM to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERSOL adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Jurong East. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for UP 3000 | Customer Service Assistant (6 Days/Week) | 6 Months Contract | IMM typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for UP 3000 | Customer Service Assistant (6 Days/Week) | 6 Months Contract | IMM Job Success

PERSOL interview tips for UP 3000 | Customer Service Assistant (6 Days/Week) | 6 Months Contract | IMM

Here are some tips to help you prepare for and ace your UP 3000 | Customer Service Assistant (6 Days/Week) | 6 Months Contract | IMM job interview:

Before the Interview:

Research: Learn about the PERSOL's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your UP 3000 | Customer Service Assistant (6 Days/Week) | 6 Months Contract | IMM interview at PERSOL, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PERSOL's products or services and be prepared to discuss how you can contribute to their success.

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