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Visitor Experience Manager @ Gallery | Up to $3800 Job Opening In Singapore, Singapore – Now Hiring Adecco


Job description

If you are passionate and have prior working experience in tourism / art institutions / customer service, please reach out to us!

Our client is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art.

JOB SCOPE


  • Develop, administer & maintain work roster

  • Maintain Standard Operation Procedures (SOP) accuracy

  • Workflow enhancement & improvement plans

  • Ensuring that staff are providing excellent customer service

  • Manpower deployment forecast & planning

  • Set goals for performance & deadlines

  • Manage a team of Executive, Supervisors & Ambassadors

  • Provide assistance and information to visitors

  • Perform sales transactions for gallery admission events & programs

  • Perform daily opening & closing of counter, including generating reconciling daily sales reports

  • Maintain knowledge of promotions & policies regarding payment, exchanges & security practices

  • Pre-print tickets for group visits & ensure sufficient ticketing management for schools

  • Manage feedback & perform service recovery in accordance to stipulated guidelines
  • JOB REQUIREMENT

  • Nearest MRT: City Hall MRT

  • 5 Days Work Week (inclusive of weekends)

  • 9am to 7.30pm

  • Gross Up to $3800

  • Working experience in tourism / art institutions / customer service is preferred

  • Service-oriented and customer centricity

  • Good communication and interpersonal skills

  • Self-motivated and good teamwork
  • ** Note that this position is on a 1-year contract, subject to renewal

    We regret to inform that only shortlisted candidates will be notified.


    Wong Zhi Cheng

    Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

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